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Citizen Charter

Introduction: Local Government, Rural Development and Co-operatives Ministry Local Government Engineering Department (LGED) under local government department, providing technical support to local government institutions, development and maintenance of rural and urban infrastructure including development of small water resources, and contributing to the development of the country's socioeconomic conditions and creating opportunities for employment. Keeping it There was a time when the rural infrastructure in Bangladesh was extremely fragile. Today there has been a revolutionary change in the rural communication of the country through extensive development activities through LGED. Today, the production of the produce produced by the villages and the increase in transportation facilities are ensured by the farmers at the fair prices of the produce. Also, LGED plays an important role in implementing the national programs aimed at preserving the balance of the environment and reducing poverty. With the help of Bangladeshi government own fund and development partner organization LGED Projects and programs are in place Not doing.

Citizen Charter is a written charter of the rights of public service. Through this reflecting the aspiration of the public, opportunities for improvement of existing services are created. Through the Citizen's Charter, it is ensured that service providers provide timely services. The transparency, accountability and administration dynamism of the service provider's authorities increased. Through the Citizen's Charter, mutual anxiety between service providers and providers increases.

 

Major Responsibilities of LGED
• Preparation, implementation and monitoring of plans for development of infrastructure in rural and urban areas;
• maintenance of rural infrastructure;
• Planning, implementation and monitoring of Growthcenter / Hathbazar development;
• Providing technical assistance to union, upazila, zila parishad and municipality;
• Prepare a database of planbooks, mapping and roads and social infrastructure for union, upazila and municipality;
• Planning, implementing and monitoring small water resources;
• Implementation and monitoring of infrastructure development programs of various ministries;
• Training in the relevant development activities of the representatives, beneficiaries, contractors, contract workers;
• Formulation of design and other technical models, manual and specification;
• Increasing efficiency through training of LGED officials / staff;

The main activities of the LGED Accountant are:

 

Rural Infrastructure Urban Infrastructure Small water resources development
• Road construction / reconstruction / rehabilitation
Construction / reconstruction of bridge / culvert
• Growth Centers / Market Hats Development
• Construction of ghat / jetty
• Construction of union parish building
Upazila Parishad Complex Building
• Construction of cyclone / flood shelters
/ Rebuilding
• Tree Plantation Program
• Micro-lending program
• Agriculture, Fisheries and Animal Resources Development
• Infrastructure maintenance		 • Construction / reconstruction of roads / footpaths
• Construction / reconstruction of sewage
• Build bus / truck terminals
• Market development
• Town Center construction
• Sanitary latrine construction
• Tubewell placement
• Micro-lending program
• Waste management
• Slum Development Program
• Improve city management
• Poverty Reduction
• Capacity building of the city administration		 • Construction of the dam
• Construction of the Sluice Gate
• Rubber dam construction
• Canal digging and re-excavation
• flood control, dam construction / reconstruction
• Support the local water management co-operative society (PASSS) for the development of various technical and livelihoods

 

 

Administration level of LGED:
In order to manage the broad operation of LGED, the administrative networks are spread across the country.
 LGED's chief engineer is acting as the official head of Agargaon, Sher-e-Bangla Nagar, Dhaka-1207. In addition, there are 146 additional officers and employees working in different units including 4 Additional Chief Engineers, 7 Caretaker Engineers, 17 Executive Engineers in the headquarters. The activities of LGED in the headquarters are completed by the following unit:
• Administration
• Plan
• Design
• Integrated Water Resources Management (IWRM)
• Environment management
• Monitoring and evaluation
• Management Information System (MIS)
• GIS (geographic information system)
• City management
• Standard Control
• Training
• Maintenance management
• Road safety
• Procurement
• Information unit
 LGED's activities are spread over 10 regions across the country, such as Dhaka, Chittagong, Khulna, Rajshahi, Barisal, Sylhet, Rangpur, Mymensingh, Comilla and Faridpur. A caretaker engineer is in charge of each region. There are 8 officers, including the Executive Engineer and Assistant Engineer, under the caretaker engineer in each region - who supervise the monitoring and monitoring of the activities of the LGED, including the entrusted administrative responsibilities of the districts.
করছেন All 13 officers / employees including two assistant engineers led by Executive Engineer in every district headquarters of 64 districts are operating in all LGED's districts. In addition, there are 1 mechanical engineer in greater district;
 All 192 officers / employees including assistant upazila engineers led by Upazila Engineer of 482 upazilas assisted the Engineer in the planning and supervision of LGED, including the development and maintenance activities of the upazila council.

1. Service activities  
Sl. No. Service name Service providers The way to provide services Maximum time to execute Service Provider
  Maintenance of Rural Infrastructure People benefitted / local government institutions After updating the situation of all the upazilas and union roads in the upazila, the number of traffic movement and the position of the road / culvert of the road, updating the upazila database will be forwarded to the engineer's engineer of the upazila engineer's district. Mr. Engineer will update the database of all the upazilas under his jurisdiction and send it to the Regional Maintenance Engineer's Office. The Head Office Maintenance Unit will update the updated District Maintenance Demand with the help of software in the light of the database, as well as prepare the initial scheme list. The initial schemes of the abandoned engineer of the concerned district will be prepared by the Upazila Engineer in the field of evaluation and making possible estimates. The District Maintenance Committee will send the scheme list according to the annual allocated budget of the district including the Annual Procurement Plan, which will be forwarded to the regional caretaker engineer for approval, after approval, after the approval, the concerned engineer of the district will call the tenders and maintain the maintenance work in the light of the maintenance guidelines. . Maximum 6 months 1. Adjacent upazila
2. Neighborhood engineer of the concerned district
3. Associate Regional Supervisor Engineer

 

2. Purchase activities
Sl. No. Service name Service providers The way to provide service Maximum time to settle tasks Service Provider
A. Annual Procurement Plan Contractors / suppliers / consultants etc.
 		 Project Director of DPP (DPP) will formulate the Annual Procurement Plan according to the planned total purchase plan, after the approval of the Chief Engineer, the notice board / LGED website is published and sent to the Executive Engineer of the project-bound district. The concerned Executive Engineer published this plan in the notice board and took the initiative to start the purchase process of the concerned district. Annual Purchase Plan (CPTU) website is published in the case of purchase of 1 crores or above valuation work, product and service tax and Rs. 50 lakh worth or more physical services or increase based services. It is updated every three months. The Procuring Entity
B. Advertising or Tender Notice Contractor / Supplier / Consultancy / Interested Tenders Organization Tender notice is published according to the rules of PPR-2008. According to PPR-2008 - One -
C. Pre-tender meeting call - One - Tenders are invited for a question or explanation related to tender document or tender. All tender purchases of Tenderers in the meeting are issued to the donors. According to PPR-2008 - One -
D. Save and update a list of qualified suppliers or contractors - One - In the case of a particular tender procedure, in the case of purchase of a merchandise, the inventory of the suppliers or contractors who have been associated with the buyer's qualification (enlistment) and the eligibility of the bidders is updated by year-wise review. According to PPR-2008, once every year - One -
E. Submission and settlement of Tender Complaints - One - Complaints received and settled in light of the rules of PPR-2008 2 months - One -
           

Receipt and settlement of service related complaints
If the Citizen Chartered service fails to provide the reason for reasonable reasons within the specified timeframe, then the concerned victim can make a complaint to the service provider in writing. Within 15 (fifteen) days of receiving the complaint, the service provider will make the complaint about the complainant's complaint. If the complainant is not satisfied with the decision of the service provider authority, you can apply for an appeal to the next senior authority, who is controlling the service provider's authority. The appeal authority will settle the complaint within 15 (fifteen) days of receiving the appeal and give written instructions to the service provider.

 


(Mr. Md. Abul Kalam Azad)
Chief engineer
Local Government

Citizen Charter (2).pdf